We turn the work with returns into a competitive advantage.
The relationship with the buyer should not end with the return of the goods. Simplify return or exchange of goods in your store and 97% of returning buyers will buy from you again and again.
Imagine that a customer, in order to place an order in a store, needs to write a purchase application, send a copy of his passport and fill out many forms ... Can't? So why force them to do this in order to return the item? We have created the best return method.
Imagine that a customer, in order to place an order in a store, needs to write a purchase application, send a copy of his passport and fill out many forms ... Can't? So why force them to do this in order to return the item? We have created the best return method.
Innovation and positive customer experience are the keys to a successful business.
Set up automation of the return process for your online stores in 4 minutes.
Offer the customer to submit a return request on their own, without burdening the store's support team.
Make every return a potential sale and your customer stays with you 97% of the time.
Sell a new item when a purchase is returned by providing the buyer with instant merchandise credit, which will give the buyer the opportunity to immediately purchase the item they need.
After the order has been delivered, after the number of days you specified, we will ask the customer to leave a review about your store. The client will be asked to choose a rating on a scale from 1 to 5. If the client chooses a positive rating (chosen by you), then we will redirect him to the feedback collection page: to Yandex.Market, iRecommend, Otzovik, your website or any other resource. gives a negative rating, then only the support service of your store will receive a review.
Automatically generate labels, returns and emails to save time and improve shopping experience. Customize your portal and email to look and feel like your site.
We will keep the client informed about each stage of the return, or exchange. No need to worry, you will always be in the know. Customize the content of the notifications according to your branding requirements.
Customers will appreciate the experience with your company, such as receiving a response from support or returning products.
We will measure CSAT by sending users an automated questionnaire asking them to rate their level of satisfaction with the experience on a scale from “not satisfied” to “very satisfied”:
The key advantage of CSAT is that this metric takes into account the instant response to satisfaction with a product or service.
Our platform contains out-of-the-box integrations with many of the existing services you already use, including e-commerce platforms, customer support software, and communications tools, to keep your IT costs down.
Your unified return process provides a wealth of valuable knowledge to learn about customers who return products and products that have been returned.
a return solution designed to help top brands build lasting relationships.
CONNECT NOW!We have prepared favorable conditions for you
Want a fixed agreement?
We also offer annual agreements for traders looking for a cost effective solution.
You are welcome, Contact us for more details.
To select payment with a bank card on the corresponding page, you must click the button Pay for the order by bank card. Payment is made through PJSC SBERBANK using bank cards of the following payment systems:
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