Register on the website: my.returnservice.ru In the Return Page section, specify the URL of your online store website. Choose from the list of CMS you use, for example: WooCommerce, Magento, OpenCart, CS.cart, Tilda, 1C Bitrix, etc. If you haven't found the module you need, contact us, we will provide a description of the API and help with integration and connection to the service. Connection time is from 15 minutes.

To select payment for a tariff plan using a bank card on the corresponding page, you must click the button Payment for order by bank card. Payment is made through PJSC SBERBANK using bank cards of the following payment systems: MIR, VISA, Mastercard. To receive an invoice for payment by wire transfer, please contact the specified phone number. Our contacts: Actual address: 125005, Moscow, Mikhalkovskaya, 8 E-mail: hello@returtpage.ru. Phones: 8-800-300-6567 Requisites: IP Gorbunov Artemy Viktorovich. TIN 550201247998 / OGRNIP 317554300052514. Legal address: 125005, Moscow, Mikhalkovskaya, building 8.

The Return Page allows you to choose from an existing list of reasons for returning, or provide your own reasons for returning specific to your product or service. When creating a reason for return, select a category for the reason for the return, we will provide industry-specific reasons for returns according to the category.

Notifications about service events, customer actions, and refund requests will be sent to the e-mail specified during registration on the service. You can always set up notifications in the Settings section of your personal account.

You do not need to notify the client about the return status, we will do everything for you. The service will inform the client about events, changes in the application for a refund or exchange, delivery statuses. We do not provide the delivery services with the phone number of your customers, communication goes through our telephony, you can always make sure of the friendly communication of the courier.

We track requests for returns, and try to fully take over the issues of returning orders. An employee works for clients who can quickly resolve a client's issue related to the operation of the service or the stages of return. Involvement of your contact center is not required for the operation of the service. We made a service for the Buyer that allows you to solve problems with a return or exchange in self-service mode.

We track requests for returns, and try to fully take over the issues of returning orders. An employee works for clients who can quickly resolve a client's issue related to the operation of the service or the stages of return. Involvement of your contact center is not required for the operation of the service. We made a service for the Buyer that allows you to solve problems with a return or exchange in self-service mode.

It depends on your own return policy. By law, the online store is obliged to pay for return shipping if the purchase weight exceeds 5 kg. If your return policy is driven by consumers, or if you want to offer subsidized returns or even free returns, ReturnPage has the flexibility to support these options. Your customers can pay online in local currency, or we can bill you directly if you don't want your customers to be charged a return fee.

The buyer is usually required to print their return receipt. However, if they do not have immediate access to the printer at the point where they register online, they can receive their label later via email confirmation so that they can print it anytime and anywhere they want. We are also working with carriers around the world to explore printerless return options, and in select markets these options are already available on our online platform. If you are not using our online platform and choose the Invoice in a Box solution, you will need to print an outgoing order label.

We work with the same restrictions as outbound carriers when it comes to dangerous or oversized cargo.

We use the Fulfilment.plus delivery service aggregator. More than 40 delivery services are connected. Regardless of which carrier you used for outbound delivery - Returnpage will handle the return for you.

To pay (enter your card details), you will be redirected to the payment gateway of PJSC SBERBANK. The connection with the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol. If your bank supports the technology of secure online payments Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password to make a payment. This site supports 256-bit encryption. The confidentiality of the reported personal information is ensured by PJSC SBERBANK. The entered information will not be provided to third parties, except as provided by the legislation of the Russian Federation. Payments by bank cards are carried out in strict accordance with the requirements of the payment systems MIR, Visa Int., MasterCard Europe Sprl, JCB.